Whether your school is just about to start using Arbor for the first time, or you’ve been using Arbor for years but need a refresh, here are four key things to remember as we get ready for the next year.
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The Arbor Help Centre
Arbor is consistently rated as one of the most intuitive school management information systems in the UK, but if you find yourself stuck, we have a big support team on hand to help.
One of the other ways you can find support is the Arbor Help Centre, packed with thousands of articles, how-tos, top tips and walk-through videos. You can easily search this content too, to make sure all the answers to your Arbor questions are at your fingertips, instantly.
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Feedback and roadmap
Those who work in schools know how an MIS can help them best – that’s why we actively encourage all of our users to give feedback on how we can improve. We update Arbor fortnightly, listening closely to what you tell us.
Roadmap
Our roadmap is public, so you can upvote and comment on features that you want our team to work on
Webinars
Just like at ArborFest, we present our roadmap so that schools have transparency over what we’re working on
Customer Success Team
Our Customer Success Team work closely with the schools and MATs in our community to make sure they’re getting the most out of Arbor.
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Our community
Over 8,000 schools and trusts use Arbor MIS! It’s important to us that Arbor users get the most out of this community and can learn from others in the network. Make sure to join us at events like BETT and ArborFest, where we bring our community together for a day packed with roundtables, panel discussions, thought leadership tasks and networking opportunities. Here’s a sneak peak of what ArborFest is all about.
Also make sure to join us over on Arbor HQ, your space to network with fellow Arbor users, share top tips and learn best practice. Just go to this link to sign up: https://arbor-hq.circle.so/.
We also have a big community on LinkedIn and Twitter/X – follow us on here to keep up with the latest news, events and top tips.
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Arbor MIS Training
It’s always daunting when starting to use a new system, but don’t worry! If you feel like you need a little more help with a particular area of Arbor, we have a Training Hub filled with courses and a Customer Education Team with a 99% satisfaction rating.
Access the Training Hub here or find out more information here.
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